Feedback

Have your say! Friends and Family Test

The Friends and Family Test (FFT) is a way for all patients to give feedback quickly and have their say on the care and treatment they experience across the NHS in England. It helps to improve local healthcare services for everyone by highlighting what is working well and what can be improved. The FFT has been in use in some hospital services since 2013 and is now expanding to more parts of the NHS, including GP practices from December 2014.

For full details, see www.nhs.uk/friendsandfamily

You can complete the survey by clicking here: Friends & Family Test

You can also pick up a survey card the next time you visit the surgery.

Alternatively, email your responses to the following questions to WICCG.StGeorgesPPG@nhs.net :

1. How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?

Extremely Likely
Likely
Neither Likely Nor Unlikely
Unlikely
Extremely Unlikely
Don’t Know

2. Can you tell us why you gave that response?

3. If we could change one thing about your care or treatment to improve your experience, what would it be?

You can also contact our Patient Participation Steering Group at wiccg.stgeorgesppg@nhs.net.  On of our Committee members will contact you back if we can help.

Thank you for helping us to help you